rcell logo

Rayied: Your Digital Assistant for Support

Solve problems, get instant answers, and manage your services for all the applications linked to Rayied all in one place!

Fast, Smart,

and Always Available

Your Complete Digital Support

Report issues, track progress, and get instant solutions, all in one place.

google playapp store
rayied app

Instant and Free Support

Articles and Solutions

Submit and Track Issues

Support for All Our Apps

Smooth User Interface

Support at Your Fingertips

Enjoy a premium experience and request the support you need through Rayied by logging in with your ANA account.

Create, Manage, and Resolve Issues

Rayied puts support in your hands! Report issues, track progress, and get instant solutions, all in one place.

Solve Problems Instantly and Easily

Send your issue through Rayied and track its resolution step by step for immediate solutions without hassle.

issue

Get Help Without Credit

With Rayied, you can request support and resolve your issues instantly without needing credit.

help

The Best Way to Support Customers

Use Rayied… and Elevate Your Support Service

bot

Customer Comfort

Deliver a smooth, hassle-free support experience that ensures customer satisfaction at every step.

24/7 Support

Continuous support around the clock so customers can get help whenever they need it.

Seamless Business Integration

A unified, efficient, and scalable support system.

Frequently Asked Questions

Welcome to our FAQ section! Here, you'll find answers to the most common questions about our products, services, and policies.

Please do not enter random numbers to avoid permanently locking the SIM card. You can obtain the PUK code by visiting the nearest Rcell center or by sending a request directly through the Rayied app.

You can easily access SelfCare services through any browser using the link https://my.rcell.me and enjoy all the features.

We provide an instructional video that explains the steps to activate the SIM card and configure its settings completely to ensure a smooth and efficient user experience.

The Faza service allows you to send offers to your friends, relatives, or any number easily through simple steps in the SelfCare app: Plans → Faza → Select offer → Enter number.

You can easily transfer credit using an instructional video that explains the process step by step to ensure quick execution and ease of use.

The Auto-Renewal feature automatically renews your plan before it expires, provided you have enough points. The renewal is based on the last plan you activated, ensuring uninterrupted service.
background

ready to move into an advanced digital experience?

Discover our services and learn how to enhance your digital journey by logging into the Self-Care app with your ANA account. Whether you're streaming content, gaming, or working online, we have the perfect plan to meet your needs.